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Privacy Policy

PRIVACY POLICY 

 

1.    INTRODUCTION

 

QVWI recognises the importance of privacy and the protection of personal information provided to it and is committed to the safeguarding of such information.

This privacy policy explains how QVWI collects and uses personal information. It contains information regarding the rights of natural and juristic persons to whom personal information relates (data subjects).

QVWI reserves the right to amend this Privacy Policy or add provisions to it at any time by publishing an updated version on its website.

 

2.    COLLECTION OF INFORMATION

 

QVWI collects personal information in various instances, including when:

  • data subjects contact QVWI or request information or services;

  • QVWI provides services to data subjects;

  • persons apply for employment at QVWI;

  • when persons use QVWI’s websites or engages with QVWI through social media.

 

QVWI may collect the information directly from a data subject or from third parties (such as regulators, government authorities and registries, or attorneys representing our clients’ counterparties).

 

The interaction with QVWI on our website will result in the collection of information regarding the person’s activities on the website. Similarly, when anyone engages with QVWI via any one of QVWI’s social media platforms. This information includes, but is not limited to, the person’s name, contact details and information regarding the matter with which they need assistance.

 

In the course of engaging with clients, QVWI will naturally be exposed to and collect personal information which includes the data subject’s name, contact details, financial information.

 

As part of its recruitment processes, QVWI collects information from graduates and employment applicants. This information includes educational information as well as employment history. By enquiring regarding employment opportunities at QVWI or applying for employment, applicants are deemed to provide their consent to QVWI’s processing of their personal information for recruitment purposes, which may include screening as well as background and reference checks.

 

3.    BASIS AND PURPOSE FOR PROCESSING PERSONAL INFORMATION

 

QVWI may process personal information:

  • to provide services to clients;

  • to comply with legal or regulatory obligations;

  • if a data subject has provided their consent; or

  • if the processing is allowed by law.

 

The purposes for which QVWI processes personal information include, but are not limited to:

  • marketing and promotion of QVWI’s services;

  • providing and improving services to clients;

  • improving users’ experience when using QVWI’s websites;

  • communicating with persons for QVWI’s internal purposes;

  • enabling QVWI’s internal operations. 

 

4.    DISCLOSURE OF PERSONAL INFORMATION

 

QVWI may release personal information or disclose it to third parties in certain circumstances. These include, but are not limited to:

  • if QVWI is required or authorised to do so by law or a court order;

  • in order for QVWI to enforce its rights;

  • in order for QVWI to provide services to its clients.

 

The third parties to whom we disclose personal information include, but are not limited to:

  • third party service providers to QVWI or its clients;

  • third parties who provide research services to QVWI or its clients;

  • government authorities and registries, organs of state, regulators, courts, tribunals and law enforcement agencies.

 

5.    TRANSFER OF PERSONAL INFORMATION

 

Personal information collected by QVWI may be transferred to persons in other countries. Those countries’ laws might not protect personal information in the same way or on the same level as the law in the data subject’s country. However, QVWI will take reasonable steps to ensure that recipients in other countries have appropriate privacy measures in place.

 

6.    RETENTION OF PERSONAL INFORMATION

 

QVWI retains personal information for as long as may be reasonably necessary in accordance with applicable law.

 

7.    COOKIES

QVWI’s websites makes use of cookies. Cookies store information regarding website visitors. Cookies have various purposes, such as improving the visitor’s experience on the website and facilitating their use of the website. A website visitor may disable or decline cookies. However, if the visitor does so, their user experience on the site may be diminished.

 

8.    DIRECT MARKETING

 

QVWI may send marketing and promotional communications and material to persons. Recipients may opt out from receiving such communications by contacting QVWI at the details provided below or by clicking on the opt-out link that will be contained in the relevant electronic communication.

 

9.    SECURITY

 

QVWI takes all reasonable steps to protect and avoid unauthorised access to personal information. It has implemented various policies, procedures and software to safeguard personal information and routinely reviews its operations in order to ensure that personal information is adequately protected.

 

10.    DATA SUBJECT RIGHTS

 

The law might provide data subjects with rights to access, amend or delete personal information that is in the possession of QVWI. However, QVWI may, in certain instances, legally refuse or decline such requests. If applicable, a data subject may also have the right to object to QVWI’s processing of their personal information or to file a complaint with a regulator. If a data subject wishes to exercise their rights, they can contact QVWI at the details provided below. QVWI may charge data subjects a fee for accessing, amending or deleting their personal information.

Data subjects are encouraged to contact QVWI in order to update their personal information as and when necessary.

 

11.    CONTACT DETAILS

 

In order to contact QVWI for purposes relating to this privacy policy, please contact us using these contact details:
The Compliance Officer
QVWI
46 Siphosethu Drive

Mount Edgecombe
Durban
4300 

Telephone: +27 31 8801287

E-mail: legal@qvwi.com 

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